Privacy Policy for FodXpert OOH (Creatives App)

 

FodXpert OOH (“we”, “our”, or “us”) operates the FodXpert OOH Creatives App, a platform that enables restaurants to manage and display digital content on screens installed within their premises.

This Privacy Policy explains how we collect, use, and protect information when restaurants use our application.


1. Information We Collect

When you use the FodXpert OOH Creatives App, we may collect the following types of information:

Account Information

  • Restaurant name
  • Business email address
  • Contact number
  • Login credentials

Content Data

  • Images uploaded by restaurants to display on screens
  • Creative templates selected (birthday, anniversary, chef specials, festivals, etc.)
  • Content created or edited within the application

Social Media Integration Data

If a user connects their Instagram account, we may access:

  • Public profile information
  • Media posts (images/videos)
  • Instagram username
  • Content selected to display on restaurant screens

This information is accessed only with the user’s authorization through Instagram integration.

Device & Usage Information

We may collect limited technical data such as:

  • Device type
  • App usage logs
  • Screen display logs for operational purposes

2. How We Use the Information

The collected information is used to:

  • Enable restaurants to upload and display digital content on FodXpert screens
  • Allow Instagram integration for displaying social media content
  • Provide creative templates and content scheduling
  • Improve app functionality and user experience
  • Monitor system performance and troubleshoot technical issues

We do not sell or rent user data to third parties.

3. Instagram Data Usage

When restaurants connect their Instagram accounts:

  • We only access media and profile data necessary to display content on screens.
  • We do not modify, post, or publish any content on behalf of the user.
  • Instagram data is used strictly for displaying content inside the restaurant through FodXpert screens.

Our app complies with the policies of Meta for Developers and Instagram Platform.

4. Data Storage and Security

We implement reasonable technical and organizational security measures to protect information against unauthorized access, misuse, or disclosure.

Uploaded content and integration data are stored securely and are accessible only to authorized systems required for the functioning of the application.


5. Data Sharing

We do not share personal data with external third parties, except:

  • When required by law or legal process
  • When necessary to operate or maintain the service infrastructure

6. Data Retention

We retain uploaded content and related information only for as long as necessary to provide the service or as required for operational and legal purposes.

Users may request deletion of their data at any time.


7. User Rights

Restaurants using the platform have the right to:

  • Access their uploaded data
  • Modify or delete their content
  • Disconnect their Instagram account at any time
  • Request deletion of stored information

Requests can be made via the contact details below.


8. Third-Party Services

Our application integrates with third-party platforms such as Instagram. These services have their own privacy policies, and we encourage users to review them.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our official website with the revised date.


10. Contact Us

If you have questions regarding this Privacy Policy or data practices, please contact:

Company Name: FodXpert OOH
Email: support@fodxpert.com
Location: India

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